We provide a complete IT consulting, purchase, installation and ongoing support service to companies and organisations throughout Orkney. We can supply everything necessary to ensure a cost-effective IT solution for your needs, whether you require a single user office package, a complete network for a multi-site organisation or an effective online web presence. The range of organisations we support includes, sole-traders, accounting firms, council run facilities, schools, local charities, associations and the European Marine Energy Centre. We aim to make your business more efficient and free up your time to be more productive. We provide small companies with the level of IT support enjoyed by national organisations with large, dedicated IT departments. Being small means we can react quickly and be very flexible. RM Computing is a local run family business with IT experts who understand the unique circumstances of Island life and local business needs.
Consulting
We will examine and report on your existing system and determine your requirements. These will include the size of your business, the type of computing needed, it's location and the level of training, business continuity, security and ongoing support that you require.
Sourcing
We are not tied to hardware or software vendors and will endeavour to seek out the best hardware and software for your particular circumstances rather than those with the best profit margins.
Design and Installation
We offer a full design and installation service, up to and including large networks on multiple sites.
Internet and Email
We will get you connected to the internet via broadband or dial-up and establish web access and email. Various remote access options are available to enable you to work from home or whilst travelling.
Graphic and Web Design
We offer a full bespoke graphic and web design service via our partners, Orcadia Design. We can provide anything from a logo to a full commercial web presence.
Business Continuity and Security
We can provide uninterrupted power supplies to keep your system working through power cuts, redundant arrays to prevent downtime due to hardware failure. We will advise on backup systems to prevent data loss and install firewalls and virus protection software to secure your information and prevent theft, damage or other malicious acts. We will continue to update this software and install patches to keep your server and workstations protected. If you wish, we can remotely access your system regularly to check on its health and security.
Ongoing Support
We pride ourselves in going the extra mile to keep our customers operating. Support can be paid for on an ad hoc or package basis; the latter ensuring priority response. The top tier of maintenance offers 24/7 support 364 days a year. We specialise in remote access, enabling us to solve most IT problems without a visit. Should an onsite visit be necessary, we can respond rapidly - even outside normal business hours should your support contract include this.